Enterprise Device Monitoring Platform Automation

Overview

Quality engineering and automation for an enterprise-scale device monitoring SaaS platform, supporting both mobile and web users across multiple devices and environments.

The platform handled user-critical workflows related to device health, monitoring, and analytics, requiring high reliability, performance, and cross-platform consistency.

What I worked on

• Led end-to-end QA efforts for a large-scale device monitoring application
• Performed comprehensive testing of:
  • Mobile applications
  • Web applications
  • Backend systems and databases
• Validated GraphQL APIs and backend integrations supporting device data and user workflows
• Conducted static, functional, and data-driven testing across user-facing and backend components
• Analyzed website analytics and brand marketing data to ensure accuracy and reliability

Automation & technical implementation

• Designed and built a scalable automation framework from scratch using:
  • Playwright (TypeScript)
  • Cypress (JavaScript / TypeScript)
• Established reusable automation patterns for:
  • Functional regression
  • API validation
  • Cross-platform workflows
• Ensured frameworks were maintainable, extensible, and CI-friendly

Engineering & delivery approach

• Owned QA strategy and technical design, aligning automation with business priorities
• Used JIRA and Azure DevOps for defect tracking, triage, and root cause analysis
• Served on the Change Control Board, helping prioritize and manage client-driven requirement changes
• Collaborated closely with:
  • Product managers
  • Developers
  • Business stakeholders
• Participated in PI planning, sprint planning, and technical grooming

Performance & reliability testing

• Conducted load and performance testing using JMeter
• Identified performance bottlenecks and scalability risks in backend services
• Validated system behavior under real-world usage patterns

Documentation & governance

• Developed and maintained:
  • Business Requirements Documents (BRDs)
  • Functional Requirements Documents (FRDs)
  • Test Plans and Test Strategies
• Supported UAT and SIT with business users
• Ensured test coverage, traceability, and release readiness